Locate the point of resistance

Draw the curtain slowly using its intended pull point, without yanking the fabric. Notice whether every glider catches in one place or only one hook behaves badly. Check that a curtain hem is not trapped behind furniture and that neighbouring hooks have not crossed. Photograph a broken-looking glider before shopping for a replacement. Track profiles vary, so pieces that look similar in a packet may still be incompatible with the fitted system.

Keep care within comfortable reach

If the track is safely reachable from the floor, remove loose dust with a soft brush or the permitted attachment for the surface. Follow the track maker's cleaning advice; excessive liquid can run onto fabric or decorations. Do not use a chair as a step or pull on the track for support. Heavy curtains, awkward access and loose brackets turn a small maintenance task into one requiring better equipment or professional assistance.

Replace parts only by the intended method

Some tracks have a removable stop that allows compatible gliders to be changed, but opening it can release several pieces or the curtain itself. Read the specific instructions and support the curtain before any removal. Use lubricant only if the maker recommends a particular type, and protect fabrics from overspray. After a permitted adjustment, move the curtain gently across its full travel. If the track is bent or coming away from its mounting, stop using it until the fixing has been assessed.

Before you call it done

  • Find whether the snag follows one glider.
  • Match replacement parts to the track profile.
  • Keep liquid and spray away from curtain fabric.

Know the limit. Never reach from an unstable chair or continue pulling on a loose overhead track.